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Shipping & Returns

Once an order is customized (engraved, screen printed, embroidered, pad printed,
embossed/debossed) it cannot be returned or refunded. If you need to cancel your
order you may do so within the first 48 hours after submitting your order. However
if there is a defective merchandise item or a typographical error on our part, the order
will be replaced within 30 days of receipt under the following guidelines:

Please contact us for a return authorization number.

Returned merchandise must be unused.

When packing your order for return, please be sure that all the original packing
material and paperwork are included. We will be unable to process your return if
parts are missing or if items are not packed properly as to avoid damage to products
and their boxes and/or packages.

Add Imprints Inc. ships within North America only.

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